Initial consultation

Your consultation brings together everything that matters to your skin — from your current routine and previous treatments to your goals, lifestyle and VISIA analysis. Together, these insights help us identify what deserves attention now, what can wait, and where the most meaningful changes can be made.

To make this process as thorough and effective as possible, we structure your initial consultation into 04 steps, taking you from preparation and assessment through to a clear, personalised strategy for your skin.

Before your visit

Approximately three days before your consultation, we ask you to send us photographs of all the skincare products you currently use at home. This includes your cleanser, toner, serums, acids, retinoids, moisturisers, SPF, masks and any additional products.
Reviewing your routine in advance gives our specialist time to assess:
  • the ingredients and active components in your products;
  • how well they work together;
  • potential duplication of active ingredients;
  • whether any steps may be unnecessary or missing;
  • how well your current routine aligns with the condition and needs of your skin.
Our aim is not to replace everything you are currently using. We recommend changes only where there is a clear reason to do so.

Your consultation

During your consultation, we discuss your vcurrent concerns, previous treatments, lifestyle, expectations and the result you would like to achieve.

We also consider how quickly you would like to see a change, and how much homecare and professional treatment you feel comfortable incorporating into your vroutine.

This helps us understand not only what your skin needs, but what approach is realistic and appropriate for you.

Visia skin analysis

VISIA provides standardised imaging of your skin across eight key parameters. This creates a documented baseline that goes beyond what can be assessed by eye alone — giving us a reference point to return to and objectively track changes over time.
During the analysis, we take a detailed look at each of these parameters to identify the specific characteristics and concerns that are most relevant to your skin.

Your results

Following your consultation and VISIA analysis, your specialist brings all the findings together to identify your skin's priorities and determine the most appropriate next steps.

You will receive a personalised three-month strategy. It will outline your recommended homecare, aesthetic treatments and device-based technologies, as well as  injectable treatments where appropriate and desired.

Your plan will clearly set out what to prioritise, when to introduce each step and how the different elements of your programme work together.